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Find out our answers to our Frequently Asked Questions.
What type of screening have caregivers undergone?
Every member of our home care staff has successfully completed a comprehensive background check that includes a review of criminal, driving, and employment records. We also run a federal background search on all of our caregivers and where they have resided for the past 7 years.
What happens if my caregiver gets sick or has a family emergency?
Our on-call case managers are available 24 hours a day, 7 days a week. We maintain emergency staff and will arrange for a replacement within hours.
Do you provide care for clients in any other health care settings?
We provide caregivers in various settings for those who need individual care or assistance.
Do I pay the caregiver directly?
Quality Staffing Homemaker-Home Health Aide Agency is responsible for all of its employees’ taxes, worker’s compensation, and general liability insurance.
Are you insured and bonded?
All of our employees are insured and bonded.
What are typical homecare services?
For a complete list of our services, click on our Services page for a detailed description of all current services that are offered.
How can I be assured that my caregiver will do their work?
Once you set up services with Quality Staffing Homemaker-Home Health Aide Agency, we will set forth a personalized plan of care that will be monitored by a case manager.
How do I know what services I will need at home?
Quality Staffing Homemaker-Home Health Aide Agency will conduct a full assessment and assist you in choosing a personalized care plan. To request an assessment, please use our online form or call us.